Congratulations to Draper Rehab and Care Center who has garnered the Best in Class Award from Pinnacle Insight for the second consecutive year! Founded in 1996, Pinnacle Insight exclusively serves the health care industry and primarily works with senior and long-term care providers. They serve more than 1100 health care providers in 45 states, as well as some parts of Canada. Pinnacle rates different categories such as nursing care, rehab care, food service, cleanliness of facility, etc. with a ranking system of 1 to 5… 5 being best in class.
Pinnacle Insight believes that patient satisfaction is the key to success in the health care industry. They also believe that a good patient satisfaction process should not only measure key areas of satisfaction, but also provide feedback and direction on how to improve these areas.
Pinnacle conducts actual one-on-one interviews on a monthly basis designed to draw out candid, detailed feedback from the patients and their families. Draper Rehab and Care Center rehab department has consistently received high scores. Draper is so proud to have received the Pinnacle Insight Best in Class award for its dedicated rehab team. They continue to strive for excellence both in therapy outcomes and patient satisfaction.