You’ve Got It!

You have values and you OWN the responsibility for being ACCOUNTABLE to your team for knowing and following the rules governing your practice. You have a PASSION FOR LEARNING. And, with the moving target that healthcare regulation has become, your VALUES are the key to success. Your resource team is committed to keeping you abreast of some of the changes we are directly experiencing in our industry today, as well as the plans for implementation of other changes to come in the very near future.

As you know, on February 22, 2012, President Obama signed into law the Middle Class Tax Relief and Jobs Creation Act of 2012 (HR 3630, Section 3005), which carried with it several implications for therapy service delivery under the Medicare Program. Some of the more relevant items specific to HR 3630 included:

  • It prevented the expected 27.4% cut to the Medicare Physician payment rates (Part B Fee Screen), which were included in the Affordable Care Act. Instead, the signing of HR 3630 kept the rates frozen at their current levels through December 31, 2012.
  • The Therapy Cap Exceptions Process was extended through December 31, 2012.
  • All Claims above the Cap of $1880 are to be rejected without the KX modifier AND are subject to post-payment Manual Medical Review (MMR)
  • A Pre-Authorization Process, which includes MMR, is now required for claims above a threshold of $3700 for PT and SLP Services Combined and a separate threshold of $3700 for OT Services.
  • The spending caps and thresholds were extended to Hospital Outpatient Departments and Outpatient Rehab Agencies.
  • Beginning January 1, 2013, CMS is required to collect data to assist in reforming the payment system for therapy services on patient function.
  • In May 2013, the General Accounting Office (GAO) is required to submit a report to congress on the financial outcome of the MMR Process.
  • In June 2013, MedPAC is required to submit a report on the Outpatient Therapy Payment System.

Your therapy resource team is actively engaged in gathering the most pertinent and up-to-date information from CMS and the Medicare Administrative Contractors (MAC’s) regarding the Manual Medical Review process. We are committed to providing clear and consistent communication and resources as this information becomes available. For example, we are actively engaged in working with partners of the National Association for the Support of Long Term Care (NASL) to identify strategies for improving the processes. We also have an avenue for sharing our concerns regarding the inconsistencies within the MMR process.

Our partnership with RehabOptima has provided us with technology to help us more effectively manage the aggressive changes to processes in billing and tracking authorization. The most recent version of RehabOptima (4.13), released on October 1, 2012, includes several new components for managing the Medicare Part B threshold, MMR process and Cap management. If you haven’t noticed, please take time, to read the release items located under “Release Notes” through the “Help” button on the tool bar.

We are watching closely for the new Final Rule on the Claims Based Data Collection Strategy expected to be released by CMS on November 1, 2012. This new rule is designed to assist in reforming payment for outpatient therapy services and is intended to provide for data collection on patients receiving outpatient therapy services. The initial data collection system suggested is a 12-point scale that is considered to be untested, unreliable and has not been validated. However, work groups comprised of members from APTA, AOTA, ASHA, NASL and others have been presenting alternatives to CMS. While this new rule is scheduled to go into effect on January 1, 2013, some are suggesting that it may need to be delayed or rolled out in phases, due to the concerns surrounding the tool that was initially proposed.

Your therapy resource team will continue to stay on top of these regulatory changes which impact our service delivery. We are involved in CMS Feedback and workgroups. We are continuing our partnership with RehabOptima, and we are working to remodel our Therapy Portal Resources and Training Programs to provide a more systematic approach to giving you the tools you need to continue your quest toward inspiring true greatness by living your values each and every day. You’ve got IT!

by Deb Bielek, Therapy Resource

Our Goal? To Be a Magnet for Top Therapy Talent!

With more than 100 independent facilities currently developing new in-house therapy programs or fine-tuning their existing programs, our growing organization has an insatiable need for outstanding physical, occupational and speech therapy talent. An increasingly competitive market, paired with an ongoing shortage of qualified therapy professionals, has inspired us to ramp up the intensity of our recruiting strategies.

Those of us who have been fortunate enough to work with Ensign for many years sometimes forget how genuinely special our organization is. My goal is to ensure that all therapists (and soon-to-be therapists) out in the world have the chance to learn about our unique culture. If they know us, they will love us!

Here’s a snapshot of some of the cool and creative things we have been working on in order to spread the Ensign love in the past few months:

  • Our very first therapy-focused recruiting video filmed at Atlantic Memorial (you can view this at EnsignTherapy.com and also on all therapy jobs posted on Careerbuilder.com).
  • A more extensive and cohesive Web presence, including an ever-improving EnsignTherapy.com website, along with our brand-new Facebook page (also available through a link at EnsignTherapy.com), and all of our therapy jobs posted on a wide variety of career websites through our fantastic new applicant tracking system.
  • More than 30 university career fair and state therapy convention events attended by your Therapy Recruiting Resource, our enthusiastic Therapy Resources and awesome DORs during the months of September, October and November. Huge thank-yous are owed to Marlyn Praznik and Olivia Gonzales at the service center for their work in making this happen!
  • Per Diem Appreciation Project at select facilities with serious staffing challenges. We are promoting an iPad giveaway, which will take place in November. Per diem therapists can earn chances to win by working four-hour shifts — and 10 chances to win if they refer a regular part-time or full-time therapist to us!
  • Reaching out to Canada with jobs posted on the Canadian Physio-Therapy Association and Canadian Occupational Therapy Association websites as well as upcoming university career fairs and Canadian therapy conventions.
  • Taking advantage of the talents of two of our own stars, Rozina Hyderali and Nelson Layos, to spearhead the recruitment of foreign-trained therapists from India and the Philippines.

I am looking forward to the next three busy months of recruiting quality therapists for this great group of therapy departments. It’s exciting and rewarding to feel that spark in a new graduate when they suddenly grasp the amazing opportunity that Ensign offers to those who have the right stuff — or to help an experienced therapist who is burning out find their professional home in an atmosphere where they can renew and exercise their creativity and passion.

Ensign Closes NASDAQ


On Tuesday, October 23, Ensign was invited to participate in the closing bell ceremony for NASDAQ. This is a great honor and comes almost to the day of our 5 year anniversary of becoming a public company. If you missed it, you can visit the NASDAQ MarketSite to read the article: The Ensign Group, Inc. Rings The NASDAQ Stock Market Closing Bell and view the entire ceremony. When you bring up the video clip it may seem to do nothing for a while because what you are seeing are photos of our team being displayed on a huge billboard in Times Square. If you click on and hold down the two fast forward arrows it will bring up the presentation faster.

PRN Appreciation

PRN Appreciation Program happening now at select facilities!

Cloverdale, CA
Ukiah, CA
Willits, CA
Youngtown, AZ
Reno, NV

For each 4 hour shift worked, therapists will get a chance to win an iPad which will be given away in November. The more shifts worked, the more chances to win!

Refer for more points! A referral of a PRN, part time or full time therapist is worth an extra 10 points. (Each point is worth one entry form in the iPad giveaway!) If a PRN therapist chooses to be considered for a full time position at any of these facilities, they will also earn an extra 10 points. This program is running now through the last week of November with the iPad drawing taking place that week.

Watch for more fun therapy appreciation activities at a facility near you!

Stepping Stones - Balance and Falls Prevention

Mike Johanson, Physical Therapist for Horizon Home Health and Hospice, presented our first Stepping Stones – Balance and Falls Prevention course to therapists at our Horizon Home Health office in Boise, Idaho on July 25 and 26. With the support of Craig Esplin, Director of Rehab at Horizon, Steve Burningham, Administrator Horizon Home Health and Hospice, and Danny Walker, CEO of Cornerstone, Mike was given the time and support to create a very special program to help reach patients and clients in need. Seventeen therapists attended the course, including Beth Orcutt who traveled all the way from our Connected Home Health Office in Oregon. Mike and Craig are taking this awesome, interactive 1.2 (12 contact hours) CEU Course on the road, with their next stop at our Symbii Home Health branch in UT later this month. Stay connected at www.EnsignTherapy.com for more information.

Kinesiotaping Provides Positive Outcomes

by Rhianna Wagers-Hughes PT, DPT, CEEAA, CSST and future CKTP –Kinesiotaping became popular during the 2008 Beijing Olympics when Kerri Walsh of the U.S. Beach Volleyball Team utilized kinesiotape to her right shoulder during the games. I was interested in learning a new taping method for my geriatric patients in the skilled nursing setting due to what I had read about the benefits of the tape. Kinesiotape is used to facilitate the body’s natural healing process while providing support and stability to muscles and joints without restricting the body’s range of motion as well as providing extended soft tissue manipulation to prolong the benefits of manual therapy administered within the clinical setting. Latex-free and wearable for days at a time, Kinesio® Tex Tape is safe for populations ranging from pediatric to geriatric, and successfully treats a variety of orthopedic, neuromuscular, neurological and other medical conditions.

I registered for KT1 and 2 in January 2010 and learned the basic methods of kinesiotaping from Amy Stahl PT, CKTI. Immediately, I was able to apply the methods to the geriatric population for lymphatic corrections and facilitation for post-CVA PT in the skilled nursing setting. I contacted the KinesioTaping Association International (KTA) for a specialized geriatric application course so that I could learn specific techniques for the geriatric population. I learned that not many therapists were utilizing the taping techniques with this specific population, so I contacted the APTA and the Geriatric Section so that I could start some case studies with the geriatric population. I have received support from the APTA and KTA in the form of free tape, mounds of information and research articles, and techniques to use with my geriatric patients.

I recently have taken KT3 in McAllen, Texas to learn advanced kinesiotaping techniques for the whole body and to apply the new techniques with the geriatric population at my facility. Outcomes are positive with lymphatic corrections, mechanical corrections and fascial corrections to improve functional mobility and ADL performance with all orthopedic, neurological and neuromuscular patients. I will be taking my certification exam to become a certified kinesiotaping practitioner (CKTP) to add to the many tools in my toolbox to improve the quality of life for my patients.

An Allen-Cognitive Approach Improves the Care We Provide

In the United States, dementia is the most common diagnosis for nursing home residents, and the prevalence of dementia may be as high as 74 percent in nursing homes (Magaziner et al., 2000). You may have seen the statistic that 5.4 million Americans have Alzheimer’s dementia (Alzheimer’s Association, 2011), but did you know that another 5.4 million Americans over the age of 70 have cognitive impairment without dementia (Plassman et al., 2008)?

Ensign’s E-Prize

For those of you following the E-Prize competition, you may have noticed that two of the nine finalists in this contest specifically looked at improving the lives of residents with cognitive impairments. The facilities were Julia Temple and Holladay Healthcare, and the programs both facilities implemented were based on an Allen-Cognitive approach to care. Allen’s Cognitive Disability Model provides tools to evaluate the functional cognitive level of residents and gives you information on how to best interact with residents at different cognitive levels.

Evidence-Based Practice

The staffs of Julia Temple and Holladay Healthcare and the E-Prize judges agree that the Allen-Cognitive approach to caring for our residents improved their quality of life. We also have statistically significant results to support these observations. For my dissertation, I studied the effect of the Integrated Cognitive Program at Holladay Healthcare. The study looked at a group of 31 residents who lived at Holladay for the year before and 11 months after the implementation of the Allen-Cognitive approach to care. The study looked to see if implementation of the Allen-Cognitive approach had a measureable effect on the quality indicators of each resident. For the residents included in the study, quality indicators for three three-month periods before the implementation of the Allen-Cognitive approach were compared to quality indicators for three three-month periods post-implementation.

The residents in the study all had cognitive impairments — their level of impairment ranging from mild to severe on the MDS Cognitive Performance Scale. The study found a statistically significant reduction in the number of quality indicators for behavioral symptoms affecting others, and also a statistically significant reduction of total number of quality indicators for residents with an average of more than two quality indicators before the implementation of the program. These results suggest that an Allen-Cognitive approach can significantly improve the quality of care in nursing homes.

So how does the Allen-Cognitive approach work? The cognitive disabilities model presents six levels of cognitive abilities known as the Allen-Cognitive levels. Each level identifies the functional ability of a person, the scope of the person’s social ability and how much assistance the person needs to complete specific activities of daily living. The range of functional cognition covered in the Allen-Cognitive scale is from Level 1: profoundly disabled to Level 6: normative behavior. Each Allen level also is divided into five more specific levels called modes.

The Allen-Cognitive levels differ from most cognitive evaluations in that they measure functional cognition rather than verbal performance. The resident being assessed performs a task, and the therapist observes the sensory cues to which the client responds as well as the client’s motor actions during the task. At the lower end of the Allen-Cognitive scale, a person can respond only to internal cues and has only reflexive movements; at higher levels of cognition, a person can process more external cues and has purposeful movements.

Once we establish the resident’s Allen-Cognitive level, we can educate caregivers and family members on the abilities of the resident, allowing the caregivers to better understand and care for the resident. Allen refers to this as providing the person who has cognitive deficits with their “best ability to function.” By understanding the functional cognitive level at which a person is operating, we are able to provide cues that can mitigate the anxiety and frustration a person might experience when presented with a task that is too complicated for his or her remaining cognitive abilities.

Establishing a resident’s Allen-Cognitive level also allows us to identify excess disability based on the resident’s functional cognitive level. For example, a resident with an Allen-Cognitive level of 2.4 or higher has the functional cognitive ability to walk. Therefore, a resident with an Allen score of 2.4 or higher who is not walking and does not have a medical issue that precludes the ability to walk has the potential to walk. The fact that the resident is not walking is a disability in excess of the resident’s physical and cognitive conditions and may be improved with the intervention of a physical therapist. The physical therapist can use the Allen information to individualize treatment plans, set appropriate goals and justify the necessity of skilled services.

Several therapists who are skilled in the Allen assessments work for Ensign-affiliated operations and can be resources to you. There are also many books and continuing education classes available for the Allen-Cognitive approach. We encourage you to consider adopting this approach in your facility.

References:

—Alzheimer’s Association. (2011). Alzheimer’s disease facts and figures. Alzheimer’s & Dementia, 7(2). Retrieved from: http://www.alz.org/downloads/Facts_Figures_2011.pdf

— Magaziner, J., German, P., Zimmerman, S. I., Hebel, J. R., Burton, L., Gruber-Baldini, A. L., . . . Kittner, S. (2000). The prevalence of dementia in a statewide sample of new nursing home admissions aged 65 and older. The Gerontologist, 40(6), 663-672.

— Plassman, B. L., Langa, K. M., Fisher, G. G., Heeringa, S. G., Weir, D. R., Ofstedal, M. B., . . . Rodgers, W. L. (2008). Prevalence of cognitive impairment without dementia in the United States. Annals of Internal Medicine, 148(6), 427-434.

Have You Thought About Advancing Your Education?

… Or, perhaps even advancing your degree? Many of our facilities offer programs to assist you with living your “passion for knowledge.” Some of these programs include financial support for continuing education courses. Other programs may include tuition reimbursement for university courses or certification credit. Through one of our most recent relationships with the Rocky Mountain University of Health Professions (RMUoHP), we will be tailoring some courses to fit your needs in the area of leadership development. The RMUoHP also offers post-graduate doctoral programs in both Physical and Occupational Therapy, which are designed to meet the needs of the working learner. If the pocket book is a little tight right now, take advantage of the new courses being added to our Learning Management System, Brainshark. Not only are the Brainshark courses helpful for navigating through our ever-changing healthcare environment, but our development plans include information to challenge you to grow as therapists and leaders. Watch for a release mid-summer 2012 on the Allen Cognitive Levels, Part I. And Part II, being released in August, will include demonstration training for administering components of the Allen Cognitive Battery of Assessment Tools.

If you haven’t had an opportunity to attend a learning event sponsored by your therapy resource team at Ensign Services, please watch www.ensigntherapy.com for upcoming opportunities. During the past 6 months, we have partnered with facilities in different states throughout our company to bring a variety of educational events to you. South Texas has co-sponsored Kinesio Taping I, II, and III. The KT I and II course will be offered in Dallas, Provo, Arizona and Southern California sometime over the next few months. Therapy Resources Gina Tucker-Roghi, Ryan Hough and Debbie Ellis have also become certified trainers in an 8-hour course on Dementia Care, and they are beginning to schedule trainings with interested facilities in select areas. We are developing a seating and positioning training to assist with filling a need identified by several of our DOR’s. Our Southern California Resources are working with education specialists to offer modalities courses. We are also looking to offer another CI Certification Course sometime later this year.

Your therapy resource team at Ensign Services is proud of the therapy programs you have built and continue to build in your rehabilitation departments. Your programs are creative, individualized, transformational and second to none! By providing students and interns an opportunity to see the team in action and learn from Clinical Instructors (aka, CI’s or mentors) who are absolutely passionate about the work that they do each day, you will make an impression and dispel any preconceived ideas about long-term care that any of these students may have had . Students are our lifeline, our future, our profession. The golden opportunity we have created as an organization, by partnering with so many different accredited Therapist and Assistant training programs (over 80!), provides us the ability to mold our future.

We recognize that the commitment required to mentor a student is great. We have committed resources to developing tools and education to enhance the mentoring experience. In November 2011, we held a CI Certification Course in Southern California, which was attended by 22 of our therapists. We are developing an instructor “manual” which will help to streamline answers to questions regarding regulatory requirements, How-To’s for Students when it comes to ROX and PCC, as well as time management and scheduling strategies. We are developing two new Brainshark Curriculum programs and will introduce our first modules in June 2012. The first curriculum will be designed for the student learner in one of our facilities (Orientation Basics, ROX /PCC for Students, Etc.). The second curriculum will be designed for the mentor with short trainings meant to compliment the manual mentioned earlier.

We are deeply passionate about learning and knowledge. Please share your ideas and needs for continued enhancement of our development offerings. You can provide your suggestions here on this website by submitting a blog or via e-mail to dbielek@ensigntherapy.com. Thank you for giving us the opportunity to better serve you and your therapists.

Geriatric Sports Medicine — Total Shoulder, Hip and Knee

This is the third year that we are providing seminar/CEU credits for Flagstone and Touchstone therapists. This year, the topic is Geriatric Sports Medicine presented by Wilson Seminars. It will be held July 14 and 15 (and is already full with more than 90 participants). The later dates are September 8 and 9 on the same topic to accommodate the rest of Flagstone and Touchstone therapists. We have received overwhelming responses from our therapists, and they are hoping that Ensign Therapy will continue with the programs.

Osteoarthritis is a disease characterized by degeneration of cartilage and its underlying bone within a joint as well as bony overgrowth. The breakdown of these tissues eventually leads to pain and joint stiffness. With decreased activity, patients can expect a vicious cycle of increased pain and impaired mobility. Currently in the United States, there are more than 231,000 total hip replacements, 542,000 total knee replacements and 40,000 total shoulder replacements performed per year. Projections state this number will quadruple by 2030. Though the baby boomers are coming, joint replacement surgery is no longer reserved for patients older than 65. In fact, 35 to 45 percent of all Total Joint Arthroplasties (TJA) recipients in the United States are below age 65. The success of joint arthroplasty (and marketing) has created an improved general acceptance and expanded recreational opportunities for younger patients suffering from osteoarthritis. Rather than avoid activities and put off surgery until a later age — when there could be weight gain from inactivity and a greater risk from co-morbidities — younger patients are eager to elect surgery sooner rather than later.

The goals of joint replacement surgery are to relieve pain and to restore function and mobility. Physical and occupational therapists and assistants are the best trained and arguably in a good position to excel with the pre-and post-surgical treatment needs of this medical population. Wilson’s basic- to intermediate-level course combines lecture and extensive lab time designed for participants to practice motor skills covered in lecture that will immediately enhance a clinician’s ability to treat this population. This two-day course will investigate the total shoulder, reverse total shoulder, total hip, hip and knee fractures (S/P ORIF) and total knee replacement rehabilitation of patients. We will look at orthopedic hardware and healing principles, basic joint mobilization of the shoulder, hip and knee, therapeutic exercises and activities. An evidence-based medicine approach will be followed in regard to: 1) what surgical approaches are best and 2) what rehabilitation protocols are best.

Participants will leave this course with a safe, progressive, evidence-based approach of manual therapy dosed with individually prescribed, proprioceptively enriched, therapeutic exercises to allow for optimum therapy outcomes regardless of therapy background.

First Clinical Instructor Course

Ensign Facility Services Hosts First Clinical Instructor Course

Our first Ensign-hosted APTA Clinical Instructor Course was held in Southern California at Southland Care Center in November. We had a great turn-out of PTs, OTs, and SLPs from across the country. Debra Bierwas PT, DPT from Midwestern University was the course instructor. Debra is the Director of Clinical Education at the Doctor of Physical Therapy Program for Midwestern University. There was a wealth of information for both the experienced and novice clinical instructor, with a lot of real-life examples, with challenging situations discussed in detail. Debra Bierwas told us afterwards that it was the best and most interactive CI course that she has ever taught. Not a surprise to me with our outstanding Ensign therapists! Thanks to Deb Bielek for making this happen, and thank you to all the therapists who attended. We will be looking to host another CI course soon, so let your therapy resource know if you are interested!